Does the generator need to be under cover?
All of our generators, distribution and most of our cabling is waterproof. We ask that the final connections, where you plug in, are made undercover.
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How is the generator delivered?
We generally deliver with a van and trailer. Please let us know if you feel that access will be tight so that we can plan for this.
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How long does it take to setup?
We typically set up within an hour of arriving on site.
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Do you offer insurance?
We have Public Liability for the generator and system while it is with you to cover any damage it or we may cause. We ask that you take out insurance to cover the generator
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What happens if I don’t have all the information when I book or if things change?
Once you make an enquiry, we create a project folder for your event. As things are updated or change, we constantly update you project folder to make sure we are providing the best system
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How do I pay?
We prefer bank transfer, but can accept card payments over the phone.
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What connections do I need?
All of our wedding packages come with both 16A outlets and 13A sockets as standard. Below are images of the connections we supply. Typically, 16A will be used by toilets and fridge trailers and
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What are my responsibilities?
Along with ensuring you provide us with as much information as possible ahead of the event, we ask that you check the fuel level while the generator is on hire. We provide a full
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What happens if I have a problem once you have left?
We operate a 24 hour phone number that is answered directly by one of our Engineers. We will typically be able to talk you through any issues over the phone. Should there be a
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What happens when you arrive?
We will set up the generator, connect the distribution and run in the cabling to where you need it. We will show your appointed person on site how to operate the generator and what